> ## Documentation Index
> Fetch the complete documentation index at: https://docs.levelsell.com/llms.txt
> Use this file to discover all available pages before exploring further.

# What to expect after purchase

> Follow the delivery handoff without guessing whether a creator, provider, or platform step is responsible.

<Note>
  **Status:** Configuration: supported, but dependent on creator setup, provider credentials, or backend configuration.
</Note>

## Common delivery handoffs

* **Digital product or course:** Verified payment can create the supported customer entitlement and a route to the creator delivery experience.
* **Webinar:** Registration, room access, replay, and paid access depend on the webinar configuration and its required provider state.
* **Creator follow-up:** A matching customer event may enroll a contact in a published workflow with waits, branches, and actions.
* **CRM record:** Supported form, registration, and purchase activity can add context to the customer record using the email identity.

## If the next step has not arrived

1. **Check the order state** - Open the relevant confirmation or order view and look for verified payment rather than relying on a redirect.
2. **Check the delivery route** - Use the link or instructions attached to the confirmed offer. Do not search for an unrelated creator route.
3. **Contact the creator or support** - Share the order reference, time, email used, and the visible state without sending passwords or secret keys.

## Your information

<Note>
  **Share only what support needs**

  Support may need an order reference and the email used for the purchase. Do not send payment card numbers, passwords, API keys, or full screenshots of private records.
</Note>